By appointment · Mon–Sat, 9–5Serving Katy and west Houston832-278-2505

Insurance-friendly repair coordination

A practical guide to the auto hail insurance process.

You choose the repair shop. We help document the damage, review the estimate, and coordinate additional repair items when the insurer’s first estimate is incomplete.

1

Document the storm and vehicle

Record the date, approximate location, photos, VIN, mileage, and all visibly affected panels. Avoid relying on photographs alone for a final damage count.

2

Open the claim when appropriate

Comprehensive coverage commonly applies to hail, subject to the policy, deductible, exclusions, and carrier decision. Review your declarations page or contact the insurer.

3

Choose the repair facility

The insurer may recommend shops, but the vehicle owner generally selects the repairer. Ask how the shop handles PDR, parts, supplements, and warranty coverage.

4

Compare the estimate to the physical damage

Initial photo or field estimates may miss dents, trim operations, calibration needs, parts, access labor, or conventional repair areas.

5

Handle supplements before final repairs

The shop documents additional necessary operations and submits them to the insurer for review. Approval and payment timing vary by carrier.

Insurance notice: Katy Dent Repair is not an insurer, public adjuster, or law firm. Coverage and claim decisions are made under your policy by the insurer.

Have an estimate already?

Send it with your vehicle details.

Use the message field to tell us the carrier and estimate status. Do not upload documents containing Social Security numbers, banking information, or unrelated personal records.

Fast, no-pressure estimate

Start your hail damage review

Tell us about the vehicle and upload a few photos. We will contact you to schedule an inspection.

Your information is used only to respond to this repair request. See our privacy notice.

Hail damage does not fix itself

Get a professional inspection before the damage is forgotten.

Call nowFree estimate